About Live Doctor Consult

ABOUT THE LIVE DOCTOR CONSULT: 

How does the live video doctor consultation work?

It starts when you set up an account on buyrezaband.com and complete a short online medical assessment. After the online physician reviews that assessment and determines that you might be eligible for the Reza Band, you’ll be invited to participate in a live video consultation with a physician. The video consultation usually takes about five minutes. You will not be charged for this video consultation if the doctor does not prescribe the Reza Band for you. If (s)he does prescribe the Reza Band for you, you will be charged $50 for the video consultation along with the charges for the Reza Band. Reza Band will be shipped directly to you.

What if the doctor doesn’t prescribe the Reza Band?

You will be notified during the consult, your order will be canceled, and your credit card will not be charged.

Can I contact my online physician if I have questions about the Reza Band?

If you have questions about the Reza Band, contact our customer service team at (844)361-4858. If you would like guidance regarding your health or management of your specific condition, please contact your local physician or hospital for care.

Who should I contact if I have questions about my online consult and prescription?

Please contact Buy Reza Band at (866) 919-7973.

How much does the live video doctor consultation cost?

There is a one-time payment of $50 for your online doctor visit, which is similar to the standard fee (or co-pay) you would incur for an in-person doctor visit. If the doctor does not prescribe the Reza Band for you, you will not be charged for the consultation. Choosing the online consultation may make the process of getting started with the Reza Band easier or more convenient.