Reza Band FAQ

Visit the User Manual for more information about the Reza Band, or call our customer support team toll free at (844)361-4858
You’ll also find answers to the most commonly asked questions below.


How does the Reza Band work?

The upper esophageal sphincter, or UES, is a muscle at the top of your esophagus that opens when you swallow and otherwise remains closed to prevent stomach contents from coming back up into your throat and lungs. A weak or compromised UES has trouble staying closed, so acid reflux enters the throat. The Reza Band is worn while sleeping and applies slight external pressure to help the UES function normally.


Who should use the Reza Band?

Candidates for the Reza Band are adults who suffer from reflux symptoms into the throat and lungs such as nighttime regurgitation, feeling of throatburn and irritation, constant cough or throat clearing, hoarse voice, difficulty swallowing, postnasal drip and reflux-induced sleep disruption.
Sometimes reflux can make other conditions worse such as pneumonia, bronchitis, asthma, sinusitis and COPD, so the Reza Band may help.

Who should not use the Reza Band?

DO NOT use the Reza Band if you have an implanted pacemaker, implanted cardioverter defibrillator (ICD), a vagus nerve stimulator, or other similar devices implanted in your chest or neck. Consult your doctor prior to using any OTC treatment for LPR if you are a current or former smoker, are spitting up blood, or are losing weight as these may be symptoms of an upper aero-digestive system malignancy.

Is the Reza Band FDA cleared?

Yes, the Reza Band was cleared by the FDA in March, 2015.

Does the Reza Band Require a prescription?

No,the Reza Band does not require a prescription.

Does the Reza Band really work?

In clinical studies, 86% of patients had successful results using the Reza Band and there were no serious or unexpected problems reported. 95% of physicians reported satisfaction with the Reza Band.
The Reza Band has a 30-Day Money Back Guarantee so you can try the Reza Band risk-free.
Clinical Studies

How will the Reza Band feel?

Wearing the Reza Band feels familiar, like wearing a buttoned shirt collar. The amount of pressure applied is similar to taking your pulse. Your breathing and swallowing remain normal.

How long does it take to get used to wearing the Reza Band?

Most people get used to the feel of their Reza Band after a few nights' sleep.
For some, it may to take up to a week to adjust to a new device. If you have any questions, please give us a call at (844)361-4858, as we are often able to assist with usage and positioning pointers over the phone.

How will I know if the Reza Band is working?

Many Reza Band wearers start feeling symptom improvement after wearing the Reza Band for just a few days. Some with more severe symptoms may take up to two weeks to see significant improvement. You will also notice that your nighttime regurgitation is reduced or completely eliminated.

As with any new medical device, it can take some time to get used to it. We ask that you wear your Reza Band at night for at least two consecutive weeks. This will give you ample time to adjust to wearing the device.

I only have symptoms during the day. Can the Reza Band help me?

Yes. Reflux commonly occurs while sleeping because your muscles are relaxed and your positioning allows regurgitation to easily travel beyond your esophagus into your throat and lungs. Damage caused by nighttime reflux results in daytime symptoms such as chronic throat irritation and cough, hoarse voice, difficulty swallowing and postnasal drip. Wearing the Reza Band at night will protect your throat and lungs from these reflux events, resulting in significant improvement or elimination of your symptoms during the day.

Can I wear the Reza Band during the day?

Yes. Feel free to wear the Reza Band during the day. Those that wear the Reza Band during the day most often do so after meals when potential regurgitation events are most likely to occur.

How long do I have to wear the Reza Band?

You should wear the Reza Band each night while you sleep to experience the full benefit of the device.

Can I review the clinical study results?

Absolutely. Please see Clinical Studies in the Resources tab. Clinical Studies


How do I fit the Reza Band?

You can fit yourself at home utilizing our online Fitting Resources.

How often do I need to check the pressure of the Reza Band?

The pressure of the Reza Band only needs to be checked/reset if there is a significant change to the Reza Band or to the wearer. For example, if you had notable weight change or if you removed the Comfort Band to clean it, it’s a good idea to check and reset the pressure to ensure you’re receiving the full benefit of the Reza Band. Refer to the online Fitting Resources.


The instructions say to set the pressure between 20-30 mmHg. What happens if the pressure is above or below this range?

Setting the pressure within this range has been clinically proven to be both comfortable and effective. If you prefer to wear the band at a slightly higher or lower pressure, it is fine to do so. If you have questions about the pressure setting, please call us at (844)361-4858.


How can I get the Reza Band?

A prescription is not required to order the Reza Band, so simply visit the Shop Now page to purchase the device.

Is the Reza Band covered by insurance?

Since the Reza Band is a new device, a limited number of insurance providers cover the Reza Band. To find out if your insurance company covers the Reza Band, contact your insurance company directly. See Reimbursement Resources for further information.

How do I get replacement parts for the Reza Band?

Replacement components are available on or by calling (844)361-4858.

How long does the Reza Band last?

The Reza Band has been life-tested to last for one year, but that may vary depending on your wearing habits. Additional Cushions and Comfort Bands can be purchased as needed.
We recommend that Reza Band wearers also purchase a Comfort Band Sleeve as a washable cover to protect against dirt and odor, while extending the life of the Comfort Band.

What if the Reza Band doesn’t work for me?

If you are having trouble using or adjusting to the Reza Band, we are here to help! Give us a call at (844)361-4858 as we are often able to provide helpful hints over the phone. To truly assess whether the Reza Band is right for you, we do ask that you wear the Reza Band at night for at least two consecutive weeks or better yet, up to the full 30 days, as results and comfort typically improve over time. If after this initial trial period, you are not satisfied, please contact (866) 919-7973 to start the return process. Please refer to our 30-Day Money Back Guarantee Program for details.

Can I use my health savings account (HSA) or a flexible spending account (FSA) to pay for the Reza Band?

The Reza Band may be classified as an FSA/HSA approved medical expenditure. Specific questions about eligible purchases should be directed to your plan’s administrator prior to purchase. FSA/HSA participants who are not issued debit cards may still purchase the Reza Band through traditional means and submit for reimbursement through established plan procedures.


What is LPR?

The term Laryngopharyngeal Reflux (LPR) refers to the regurgitation of food or stomach contents all the way back up into the throat, voice box or lungs. Common symptoms of this condition include nighttime regurgitation, feeling of throatburn and irritation, constant cough or throat clearing, hoarse voice, difficulty swallowing, postnasal drip and reflux-induced sleep disruption.
Sometimes reflux can make other conditions worse such as pneumonia, bronchitis, asthma, sinusitis and COPD, so the Reza Band may help.

What is the difference between LPR and GERD?

The term LPR is used to describe when stomach contents come up past the UES and into your throat and lungs, causing damage and irritation.
GERD is caused by the backflow of stomach contents into the esophagus, which leads to tissue damage or esophagitis and heartburn.
Over 80% of the people who have LPR have no heartburn. For them, the stomach contents that reflux do not stay in the esophagus for very long and do not have enough time to irritate the esophagus and cause heartburn.
The throat, voice box and lungs are much more sensitive to injury and irritation from stomach contents, so even small amounts of refluxed material in these sensitive areas can cause serious damage.

I only have heartburn (GERD) in my chest. Does the Reza Band help with this?

No. The Reza Band stops acid reflux from rising above the UES and entering your the throat and lungs. See your doctor if you are experiencing symptoms of acid reflux only in your chest.

I am currently taking acid-reducing medications, but they are not working for me or I would like to stop. Can I get off these medications if I use the Reza Band?

The Reza Band is a clinically-proven alternative to PPI or H2 Blocker medications for treating LPR. Talk to your doctor about reducing or eliminating your acid-reducing medications.